The back-office system comes with 4 user licences included. Additional user licences are £15 per user per month.
Accounts Link is a sophisticated export feature to send transactions to your chosen accounts package. With the introduction of the ‘Making Tax Digital’ legislation, this is an important feature that will not only help ensure compliance but will ease the data-input burden on staff.
Exports are typically based on a combination of auction, date range, transaction type and, by default, the export picks up transactions that have not been previously exported (although the facility to re-export transactions also exists).
Configuration screens allow you to set the specific account/nominal codes for your organisation. Go can currently export transactions to Xero, Sage, Opera and Navision.
This useful pack includes various functions to make the running of your sale-day processes even smoother - particularly useful for high-volume or high-value auctions.
This pack extends the already powerful Client Database functions even further.
Go's core functionality gives you all the important functions you need for receipting, cataloguing and lotting. The features in this pack allow you to take things even further.
The Artists Index feature allows you to build your own index of artists, authors, designers and makers etc., meaning you can achieve a consistent and highly professional catalogue presentation. You can add entries as required, and use these entries when consigning and cataloguing – this feature saves specialists the repetitive task of checking dates and accreditations etc.
If using the Go Web App or Website CMS, you can allow clients to filter by Artists/Maker - so they can quickly search your results.
For larger auctioneers operating from multiple locations, the Branch Management feature allows you to set up different your different branches/offices in the Go system and use this in the following ways:
Condition report integration is one of the most popular features in Go Auction and will save staff hours of their valuable time, as well as offering your clients a high-quality service for condition reporting. If you are running a Go Auction website, clients will already be able to request and view condition reports quickly and easily. Integration takes this one step further by syncing with your E-Mail box to pull condition requests from the-saleroom.com and/or Invaluable into the Go Auction system.
Once in the Go system, condition enquiries can be automatically assigned to the right member of staff – based on lot category or sale type. Replies can be logged into the Go system, and an email automatically generated to the client. If using Go Web, your website will be automatically updated to show the amended condition report.
Go already comes with all the core accounts/finance reports you need, but for larger organisations, you can take things further with the following features:
Go Auction integrates with multiple live bidding providers including Auction Mobility, Bid Path and the ATG/GAP (the-saleroom.com). This means that customers can bid live on your auctions by signing in to your website and launching the live-bidding window directly from your site (rather than having to use the third-party platforms directly).
Clients can ‘pre-register’ for auctions ahead of time.
We recommend that you use the Online Payments Integration if using the Live Bidding feature (so that client details can be validated before authorising them for live bidding).
Go Auction integrates with Mailchimp via API – this means clients can sign up to newsletters on your website (and manage their subscriptions via their 'My Account' page), signups are automatically synced to your Mailchimp account.
This feature saves a lot of time as email addresses don’t have to be manually copied across to Mailchimp, helping ensure GDPR best-practice.
The reports available as part of the Management Information pack will give you valuable insights into your business. Features and reports include:
The Go Auction Marketing Pack gives you advanced tools and features to drive your marketing forwards through useful tools that help you streamline processes and give you valuable data insights and tracking capabilities. Features include:
If you have a Sage Pay account, the Go system can integrate with it so that clients can make payments quickly and easily via your website. Also, if you have a live-bidding integration on your website, the Sage Pay integration allows you to request card details (for client verification purposes) as part of their online account creation process. Automatic emails are generated when clients pay, leading to a smoother customer experience and less burden on staff handling requests to pay over the phone.
Sage Pay's 'Third Man' fraud score can be passed back to the Go system and displayed on invoices.
The fully-integrated timed auction functionality within Go Auction allows you to offer your clients an exciting timed auction experience directly through your own website. With all the features you’ve come to expect from timed auctions including auto-emailing clients when they are outbid etc. The post-sale process is super-quick – just the click of a button to pull through results and then another click to generate all invoices. A great experience for your clients that’s easy to administer for you; keeps clients coming back to your website even when there’s no live auctions currently underway.
The Web Premium Features Pack will add sophisticated features to your website that will not only save staff time but will really make your website stand out from the crowd, features include: